Whether you have one location or multiple locations, we are committed to your long-term success.
From humble beginnings at an indoor play center to building software that solves the greatest challenges.
Scott Drummond started an online digital and traditional marketing company helping local businesses.
Scott purchased Bounceopolis, an indoor play zone in El Dorado Hills, CA to give his community (and kids) a fun place to play and have birthday parties.
After experiencing the struggles of managing staff, vendors, and customers, Scott created Party Center Software to automate key aspects of his business.
After developing and using the software at Bounceopolis, he identifies the demand at other indoor play centers and FECs and launched the software commercially.
We increased our development team by over 500% to help keep our software moving forward.
In order to help customers expand their marketing and business development capabilities we created the Customer Success Team: a group of strategic thinkers, with marketing chops and industry experience, whose job is to put our customers in position to succeed.
A company isn't defined by the products or services they create, but in the way they think.
Transactions processed through our system.
Years in business
Just because we work online doesn't mean you have to act like robots. Meetings and demos with our team are genuine interactions.
We're an active part of a vibrant community of industry partners and we support industry events throughout the year.
We're not just a product company. We also provide a holistic solution with marketing insights and services to empower you to grow your business.
Whether you're a single location or a franchise, we care about every customer and strive to earn your business every day.
Co-Owner, More Fun with Bounce
Owner, Northland Rolladium
Owner, Lil Monkeys
Owner, Adventure Sports in Hershey
At Party Center Software, we all come to work every day because we want to help family entertainment centers succeed and create lasting memories for families all around the world.
As a busy mom, Megan knows the value of online booking. She loves creating memorable party experiences for her own family, and she takes this passion into work each day to help operators engage their guests more effectively. She is a rockstar when it comes to identifying the issues and making recommendations to help customers achieve long-term success.
Her favorite attraction is mini golf.
Alex Keller is a Customer Success Consultant at Party Center Software. An alumnus of the University of Tennessee, his passion for the family entertainment industry comes from a childhood spent along the Pigeon Forge Parkway.
His favorite arcade game is Quick & Crash.
Eileen used to be a customer and loved the software so much, she decided to join our team. She brings her experience running multiple locations to help consult customers on daily operations and processes.
Her favorite attractions are carousels.
Jesse loves to trouble-shoot and has in-depth knowledge of the product to help customers conquer their fears.
His favorite attraction is Virtual Reality.
Jason is all about safety. He applies caution to help customers get to a safe place.
His favorite attraction is bumper cars.
Will is a 49er's fan, retro enthusiast, and a lead singer for the band Sunday School. He brings his talents and angelic voice to provide the optimal customer support.
His favorite arcade game is Pac-man.
Tom is an avid reader, traveler, and RVer. He brings his passion for life into writing huge lines of code.
His favorite attraction is laser tag.
Rafael is a Cloud Architect whose core skills include APIs and DevOps. When he's not living in the cloud, he is speaking in front of other developers in the BrazillianDevs community.
His favorite attractions are water parks.
Katie is a mother who knows what it's like to plan birthday parties for her kids. She's also an amazing developer who runs circles around the boys with her codes.
Her favorite attractions are indoor play centers.
Michael turned down an offer to become a GQ model to pursue his passion for design. He is the latest addition to the product team and will be introducing Design Thinking into our product.
His favorite attraction is billiards.
Douglas is truly an international man of mystery. His passport requires no photograph and he can speak Spanish... in Portuguese. He also knows multiple computer programming languages.
His favorite Atari game is Cloak & Dagger.
Scott is the man, the myth, the legend in the amusement industry. He has 6 kids, but Party Center Software is his favorite.
His favorite game is Space Invaders.
Joni is the mother we all wish we had. Sweet, kind, and always looking after us.
Her favorite attraction is bowling.
Jon leads the product team in taking the software to a whole new level. He brings 10+ years in a SaaS development environment and really knows how to get things done.
His favorite attractions are indoor trampoline parks.
Rebecca loves helping businesses succeed. As a sales and marketing consultant, she's worked with countless business owners, sales professionals, and marketing directors to improve processes and revenue. At Party Center Software, she loves watching FEC's thrive. Her goal is to provide support to her team and her clients, helping everyone win together.
Her favorite attraction is (super fast) go-karts.
We cover everything from bringing guests through your doors to building loyalty at your family entertainment centers.
Here are some of our trusted partners who we recommend to customers and those new to the industry.
We're all about building vibrant communities so we'd love to stay connected with you.
Connect with other owners and ask questions about emerging trends or best practices in running a business. The community is always willing to help.