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"I'm Ed Hughes. I'm owner and operator of Northland Rolladium Skate Center in Liberty, Missouri. We're just completing our first year with Party Center Software."
What are your favorite features? "My absolute favorite feature is the Online Booking module. We also utilize the POS system, which has really helped us streamline our reports, selling our admissions, and all that."
How much time does the software save you? "The software saves us a lot of time, especially when our customers are able to book their parties online. This week alone - on Monday morning - between 1 and 4 o'clock in the morning, we had 6 parties booked! But also, it enables us to do have that person-to-person contact on the phone when booking parties as well."
Has the software been a good investment? "The software has been a great investment. Great investment. It's helped us sell our party packages. We have noticed an increase in our party bookings this year over last year. It's helped us up-sell products such as gift bag, skates...up-sell party packages. It's been a great tool."
Additional Comments: "There's not a huge amount of time spent on the phone trying to sell our party packages. They sell themselves through the Online Booking module."
"I'd say if you're not using (Party Center Software), you're missing the boat. It's helped us tremendously in our party business, as well as our sales through the Point of Sale system."