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"My name is Sara and I'm at the Wilsonville Family Fun Center in Oregon, and I'm the Birthday and Group Sales Coordinator. We are a family fun center. We have outdoor attractions, as well as indoor attractions, arcade games, and a full service restaurant along with an event center."
Do you enjoy using Party Center Software? "We definitely enjoy it. It's a lot more user-friendly than our old program, and so we appreciate that. We like all of the advancements that it has made since we've had it - there's been a lot of changes that we really like. And just the flexibility with your company - and the willingness to make changes, and to take suggestions into account to make it easier - is really appreciated."
How many birthday parties do you book? "I say we would probably do at least 50-60 birthday parties per week during our season - which is usually September through March, I would say, for our birthday party season."
What percentage of birthday parties are booked online? "I would probably say about 75% book online. Maybe they do still call and get their questions answered...majority of them still choose to book online rather than over the phone."
Would you recommend Party Center Software to others? "Yes, I would definitely recommend it. I would definitely, again, say that the flexibility you guys have with how you use your system, and the changes that you make, and the reports that you provide, and everything that you have in your system is all very beneficial. We don't even use all of it. There are so many other things that have to do with Party Center Software that we don't utilize that I think could work out really, really well for other companies."
Additional Comments "We are fully 100% online reservation system. We don't use any books or anything else besides the online system. So it definitely is a big part of how we take our reservations and how our parties are served."
"It just makes my job a lot easier using Party Center Software."