PCS Release Notes

RELEASE 9-1-2020 @ 4:30AM PDT - Tip on Chip Reader

Written by William Heimbichner | Aug 28, 2020 11:58:39 PM

General Release Information

With this release, we are happy to announce new Tip on Chip Reader functionality for Party Center Pay EMV customers. This new feature allows guests to enter a tip directly on the chip reader. This new ability comes with several small changes to the way Party Center Pay behaves, so we highly recommend reading through the instructions first.

Click here for Tip on Chip Reader instructions and information.

This release also contains many small improvements to Party Center Software, as well as bug fixes. Consumer facing fixes are outlined below.


Major Fixes:

Click here for a list of minor fixes included in this release.

 

 

DEV-3005 - Invoices for parties booked online with $0.00 balance due are displaying the payment link

If in use by a facility, our new Payment Link feature was displaying on invoices for parties that did not have a remaining balance due. If a customer attempted to use the link, they would be directed to a page stating the following:

This did not present any real issues, but we have removed the payment link from invoices sent when a party's balance is $0.00 to avoid any potential customer confusion.

 

 

DEV-2994 - Waiver subscription overrides password required setting

If a facility uses our waiver system, it has always been the case that guests are required to create accounts with passwords when using Party Center Software. This is because waivers must be associated with a real guest account, and both the facility and guest should be able to find that waiver information. 

A setting exists under Facility Info labelled Password Required on Consumer Side that also controls whether or not guests are required to create real accounts. Enabling Waivers would override this setting, forcing it to be yes. This was not made clear in the UI.

When Waivers are enabled, the setting will now be forced to 'Yes' and will include the following subtext to make this clear:

 

 

DEV-2981 - Use Captcha when creating accounts

We noticed that several facilities had recently experienced bot attacks resulting in many fake customer accounts being created through the online booking page. We have added a captcha verification to the online account creation page to help our facilities avoid this in the future.

After filling out account data, customers will be required to check this box to proceed:

The rest of the account creation process is the same.

 

 

DEV-2903 - Clicking on a Schedule Page information hover twice in PCS Register locks up the software

When accessing Party Center Software through PCS Register, a small bug would cause the Schedule Page to freeze if an information icon was clicked twice:

This has now been fixed and is no longer an issue.

 

 

DEV-2733 - OBM step 2 and 4 text container for Party and Party Package description text is too small when viewed at lower resolutions

A change was made to the UI during the online booking process to accommodate for more text in the description of a party's pricing and guest count. The old text container would sometimes render in a way that was too small for the text:

This text container now renders with enough space:

 

 

DEV-2541 - Adjusting or voiding a POS WorldPay Hosted transaction directs you to the order's URL, but formatted for Party Orders

WorldPay Hosted transactions are able to be voided or adjusted after they are processed. Attempting to do so through the Point of Sale would cause the page to reload the order, but formatted as if it was a party order.

Clicking on the payment ID brings up the adjustment and void options:



After using either option, the same Point of Sale order would reload as if it were a party:

This is no longer an issue when attempting to adjust or void a WorldPay Hosted payment. When the order reloads, it is still formatted for the Point of Sale:

 

 

DEV-2539 - Script Error: 'newWindow' is undefined happens when using PCS Register/POS Terminal while trying to add a new tax rate to the Facility

Attempting to add a new tax rate through Facility Info while using PCS Register would result in a script error:


This script error has been resolved. Adding a new tax rate through PCS Register will now work as intended. 

 

 

DEV-2519 - JavaScript error with PCS Register when performing a CardConnect Hosted (Retail) Refund

There was another issue relating to script errors generated while using PCS Register. This one would occur when attempting to refund a CardConnect Hosted transaction:

Refunding a CardConnect Hosted transaction in PCS Register will now work without any issues.

 

 

DEV-2518 - Not all failed transactions are showing in the Failed Transaction History section of an Order

All orders contain a Failed Payment History section that displays a record of all failed transactions:

Orders will only display this section if one of the order's transactions was not successful.

There was an issue causing Failed Payment History to not display every failed transaction associated with an order. This was resolved, and all failed transactions will now display for better logging.

 

 

DEV-2423 - Product Tabs Saving

When modifying a party or party package, changes can be lost if the user changes tabs without clicking Save Changes.

Attempting to switch to a different tab (Info, Pricing & Guest Count, Online Booking, etc.) before saving changes will now cause a warning message to display:

 

 

DEV-2291 - Customer profiles with multiple emails generate an error if using non-primary email for waivers 

Customer profiles previously allowed for multiple emails to be associated with one account. This was causing an error when it came time to sign a waiver. Since it is industry standard to have one email for each account, we decided to limit the number of emails that can be assigned to an account to one.

This will make it easier to manage customer accounts moving forward, and has resolved the error related to signing a waiver when an account has multiple emails.

 

 

DEV-1972 - Passwords (User or Guest) cannot contain: "'<>&

The password requirement description in the UI and in customer-facing account creation pages was outdated and no longer relevant. This has been updated anywhere a password can be created or updated in Party Center Software.

You will instead now encounter the update password requirements:

 

 

DEV-1852 - Expand gender options for customers

Each facility has the ability to require, not require, or hide gender options for guest accounts. This is set through Admin > Required Customer Fields:

If gender is enabled, you and your guests will now have the option to select "Other" as a gender option for both customers and dependents when creating an account.

This may be used anywhere a customer account is created:

 

 

Minor Fixes:

  • DEV-3019 - Additional Adjustments for GTM Tracking
  • DEV-3017 - Activity Log page takes over 3 minutes to resolve
  • DEV-3012 - Order Search performance improvements
  • DEV-2574 - Add Canadian Main IVR to oops pages and other backend pages
  • DEV-2998 - Need a ClearCompanySetting call/method which clears a specific company SettingKey so that the current server is updated immediately
  • DEV-2961 - Change base payment link URL from consumer to management
  • DEV-2957 - Credit Card Error Details are Off Screen for Mobile Users
  • DEV-2955 - Tip Field Changes
  • DEV-2909 - Unlinked refund permission can only be enabled if the facility uses the POS
  • DEV-2864 - Unlinked Refunds displaying "Fullsteam" instead of "Party Center Pay"
  • DEV-2776 - Add Time Tracking of FullSteam API call latency
  • DEV-2615 - Exago Orders by Product report has an excess of white space when exported to PDF
  • DEV-2583 - All Report FacilityIds field in sproc need increased in size
  • DEV-2573 - Update Facility Template with new Reports Permissions
  • DEV-2521 - Schedule Page determine if info button can be handled without looping query
  • DEV-2419 - Select-Color using the PCS Register loads slowly/doesn't load
  • DEV-2387 - Order Activity Log is thowing Oops! Errors for records that failed to insert a LogMessage for Discount Updates due to the change in the OrderID going from 8 chars to 9 chars
  • DEV-2330 - Query Performance - Evaluate PersonsThatMatchAdd_Get SP
  • DEV-2301 - Unable to void older waivers
  • DEV-2270 - Move facility to new CompanyID is not functional
  • DEV-1895 - OBM redirects to Feature Not Purchased while entering customer information (Chrome Autofill)
  • DEV-377 - Cannot load Activity Log on Order Page

Tip on Device Tickets:

  • DEV-2980 - Add option to set PCPay EMV default to 'Tip on Chip Reader' or 'Tip on Receipt'
  • DEV-2964 - Change "Charge" to "Card" for credit payment methods
  • DEV-3025 - Add dynamic tip line option to PCS Register settings for facilities with PC Pay
  • DEV-2750 - Payment Acceptance - Add new entrance (PC Pay EMV) to configure Tip Selections
  • DEV-2749 - Add API changes to prompt Tip Options question on EMV Device
  • DEV-2748 - Add support to Tip on Device