What if your slowest afternoon could become a new revenue opportunity? Or your laser tag arena could be sold in scheduled sessions? What about a Glow Night, Parents’ Night Out, seasonal event, class, camp, or open play session?
With PCS Ticketing, you have a new way to turn the experiences already happening at your facility into opportunities guests can easily purchase.
Our new family entertainment center ticketing software gives FEC operators more flexibility to create, schedule, sell, and redeem tickets for attractions, events, programs, and experiences, all while keeping more of their operation within Party Center Software.
Simply put: if you can schedule it, you can sell it.
Family entertainment centers have evolved far beyond birthday parties and walk-in admission.
Today's facilities may offer everything from laser tag and go-karts to indoor playgrounds, trampoline sessions, classes, camps, seasonal events, and after-hours programming. But as an FEC adds more experiences, managing them can become increasingly complicated, especially when different parts of the business rely on different platforms.
PCS Ticketing was created to give operators more ways to sell and manage those experiences while keeping more of their business in one place. Rather than adding another standalone ticketing platform to your operation, Ticketing brings another revenue-driving tool into Party Center Software's growing all-in-one solution for Family Entertainment Centers.
With PCS Ticketing, you can create scheduled experiences and make tickets available for purchase online or in person. Operators can configure each experience around their facility's needs, while guests get a straightforward way to choose what they want to do and when they want to do it.
This is where PCS Ticketing gets exciting.
Ticketing isn't limited to one particular type of FEC or event. It can be used anywhere a scheduled experience makes sense for your business.
For example, you could sell tickets for:
Think beyond what you're selling today, too.
An attraction that normally relies on walk-in traffic could become a scheduled experience. A traditionally quiet evening could become a themed event. A school break could create an opportunity for a camp or special program.
PCS Ticketing gives operators another tool for thinking creatively about how their facility, attractions, and calendar can generate revenue.
Every FEC operates differently, which means ticketing shouldn't require every facility to sell experiences the exact same way.
PCS Ticketing gives operators flexibility when setting up ticketed experiences, including the ability to create scheduled sessions, configure ticket options, establish pricing and taxes, set ticket availability, and add buffer time between experiences when needed.
Tickets can be sold online or in person, helping operators serve both guests who plan ahead and those purchasing once they arrive.
You can also establish availability for a session so ticket sales align with how you've configured that particular experience.
For something like laser tag, that could mean creating recurring 30-minute missions throughout the day. For an indoor playground, it might mean offering two-hour open-play sessions. For a Glow Night, it could mean selling tickets for one special evening event.
The experience changes. The goal stays the same: make it easier to sell it.
For FEC operators, one of the biggest opportunities with ticketing software isn't necessarily creating another attraction.
It's finding more ways to sell the attractions, space, programming, and time you already have.
Consider a Tuesday morning that typically sees lighter traffic. Could that become Toddler Time?
What about a Friday evening? Could you host Parents’ Night Out?
Could your laser tag arena become the centerpiece of a Halloween event? Could your facility host a fundraiser, character experience, or camp, during hours that would otherwise be underutilized?
Ticketing creates a framework for packaging those ideas as scheduled, purchasable experiences.
Instead of asking only, "What attractions do we offer?" operators can start asking:
What else could we ticket?
Ticketing is an exciting addition, but the bigger story is how it fits into the rest of your operation.
Party Center Software is built specifically for businesses in the family entertainment industry. PCS already helps operators manage areas of their businesses such as online party and event booking, point of sale, digital waivers, payments, memberships, gift cards, customer information, and reporting.
Now, Ticketing gives operators another way to sell experiences through the same software partner.
That's important because FEC technology can quickly become complicated when one system handles parties, another handles tickets, another handles waivers, another processes payments, and yet another is needed for marketing or reporting.
The goal isn't to add another platform to your technology stack.
It's to give you more ways to run and grow your business through Party Center Software.
That means the birthday party booked online, the waiver signed before arrival, the special event ticket, the payment at your front desk, and the reporting you use to understand your business can all be part of a more connected operation.
For owners and operators, that's the bigger vision behind PCS Ticketing: more opportunities to sell without introducing another disconnected piece of software.
Maybe it's a Glow Night that fills an otherwise slow Friday.
Maybe it's scheduled go-kart races, open play on a weekday morning, or a seasonal event families look forward to every year.
Your facility already has experiences worth selling. PCS Ticketing gives you another way to put them on the calendar and get them in front of your guests.
If you can schedule it, you can sell it.
Ready to see what PCS Ticketing could look like at your facility? Request a Demo!