Menu
Free Pack


Meet the Team

At Party Center Software, we come to work every day because we're passionate about helping family entertainment centers create lasting memories for families all around the world. 

Megan Hawkins

Megan Hawkins

Senior Customer Success Consultant

As a busy mom, Megan knows the value of online booking. She loves creating memorable party experiences for her own family, and she takes this passion into work each day to help operators engage their guests more effectively. She is a rockstar when it comes to identifying the issues and making recommendations to help customers achieve long-term success. 

Her favorite attraction is Mini Golf.

Courtney Drahos

Courtney Drahos

Customer Success Consultant

As a mother of four little ones, Courtney is no stranger to the family entertainment industry. She loves giving her children memorable parties, and uses that passion to help her clients provide fun and unforgettable experiences for their guests. She prides herself on seeing her clients succeed and grow every day!

Her favorite attraction is Mini Golf.

JesseConley

Jesse Conley

Customer Success Manager

Jesse enjoys solving problems and getting to know people along the way. His desire to provide a great customer experience along with his in-depth product knowledge makes him a great addition to our team. At the end of a day, he loves to mountain bike and watch the NBA.

His favorite attraction is Virtual Reality.

Tonya Barnett

Tonya Barnett

Customer Success Manager

Tonya is passionate about customer success. She prides herself in helping her clients get the most out of their software and grow their business. She comes to us with over 16 years of experience in SAAS Software.

Her favorite attraction is VR LaserTAG.

Eileen Hawkins

Eileen Hawkins

Customer Success Manager

Eileen used to be a customer and loved the software so much, she decided to join our team. She brings her experience running multiple locations to help consult customers on daily operations and processes.

Her favorite attractions are carousels.

Megan

Megan "Cam" Campbell

Marketing Manager

Quick-witted and a total travelbug, Megan—often referred to as "Cam," is our marketing guru. She loves to put her creativity to work, creating valuable content to help her customers' businesses grow.

Her favorite arcade game is
Skee-Ball.

Jason Lester

Jason Lester

Technical Support Technician

Jason has a love of video games, music, and helping others. Let him demonstrate this passion by speed running to fix your issue, answer all your questions and sing a song of celebration of that resolution.

His favorite attractions are virtual reality.

Christian Carrion

Christian Carrion

Technical Support Technician

Christian enjoys helping others while providing an exemplary experience. He lives this through the empowering the customer with knowledge during every interaction.

His favorite attraction is visiting Japanese arcades.

Sam Whitaker

Sam Whitaker

Technical Support Technician

As a member of the Support Team, teaching is Sam's top priority. He always aims to ensure the customer's issue is fixed, and that he provides them with as much knowledge as possible, so they have the tools to fix it for themselves in the future.

His favorite arcade game is Galaga.

Garrett White

Garrett White

Technical Support Technician

Batman may be the greatest detective in comics, but some might say Garrett is the greatest detective of troubleshooting.

His utility belt is chock full of the right questions to further his investigation into your issue. Gathering information to ensure your request is a closed and shut case is his ultimate goal.

His favorite attraction is Laser Tag.

Will Heimbichner

Will Heimbichner

Quality Assurance Engineer

Will is dedicated to finding and fixing any potential bugs and is committed to the success of all future releases. He is involved in project planning and enjoys seeing new features through to the finish line.

His favorite arcade game is Ms. Pac-Man.

Matt Thornburg

Matt Thornburg

Quality Assurance Engineer

Matt is a goofball and a big kid at heart who's intensely dedicated to ensuring that no bug escapes his notice. When he's not obsessing about delivering the very best service to our awesome customers, he likes to enjoy the great outdoors.

His favorite attractions are VR and LaserTAG.

Rafael Dos Santos

Rafael Dos Santos

.NET Developer

Rafael is a Cloud Architect whose core skills include APIs and DevOps. When he's not living in the cloud, he is speaking in front of other developers in the BrazillianDevs community.

His favorite attractions are water parks.

Katie Montevecchi

Katie Montevecchi

Software Developer

Katie is a mother who knows what it's like to plan birthday parties for her kids. She's also an amazing developer who runs circles around the boys with her codes.

Her favorite attractions are indoor play centers.

Tom Coakley

Tom Coakley

Software Developer

Tom is an avid reader, traveler, and RVer. He brings his passion for life into writing huge lines of code.

His favorite attraction is laser tag.

Felipe Miertschink

Felipe Miertschink

Software Developer

Felipe is a technology enthusiast interested in mobile & web development, and a full-stack developer with a passion for learning. His pocket is always full of coding tricks to help solve development challenges.

His favorite arcade game is Mario.

Michael Alves

Michael Alves

UX/UI Designer

Michael turned down an offer to become a GQ model to pursue his passion for design. He is the latest addition to the product team and will be introducing Design Thinking into our product.

His favorite attraction is billiards.

Douglas Conceição

Douglas Conceição

.NET Developer

Douglas is truly an international man of mystery. His passport requires no photograph and he can speak Spanish... in Portuguese. He also knows multiple computer programming languages.

His favorite Atari game is Cloak & Dagger.

Scott Drummond

Scott Drummond

Founder and President

Scott is the man, the myth, the legend in the amusement industry. He has 6 kids, but Party Center Software is his favorite.

His favorite game is Space Invaders.

Rebecca Twomey

Rebecca Twomey

Director of Sales & Customer Success

Rebecca loves helping businesses succeed. As a sales and marketing consultant, she's worked with countless business owners, sales professionals, and marketing directors to improve processes and revenue.

At Party Center Software, she loves watching FEC's thrive. Her goal is to provide support to her team and her clients, helping everyone win together.

Her favorite attraction is (super fast) go-karts.

Jon_Radcliff

Jon Radcliff

Software Development Project Manager

Jon leads the product team in taking the software to a whole new level. He brings 10+ years in a SaaS development environment and really knows how to get things done.

His favorite attractions are indoor trampoline parks.

IanAnderson

Ian Anderson

Support & Training Manager

Ian's drive to exceed expectations is reflected by the support team he leads.

With more than a decade of customer support experience and leadership, he understands the balance between delivering results and empathizing with each customer's individual needs.

His favorite arcade cabinet is Turtles in Time.

Joni Hall

Joni Hall

Finance Manager

With over 30 years of accounting experience, Joni has an eye for detail and a passion for accuracy. We're pretty lucky to have had her on the PCS team since 2013.

In her free time, Joni enjoys spending time with family and traveling the world with her husband.

Her favorite attractions are bowling and
rock climbing.

Join Our Team!

Join Our Team!

We're always on the lookout for fun, passionate, and bold individuals to help move our company and the industry forward. Check back to see open positions and join our team. 

See Open Positions

Get to Know Us Better

We're all about building vibrant communities, so we'd love to stay connected with you.

Join Our Facebook Group

Connect with other owners and ask questions about emerging trends or best practices in running a business. The community is always willing to help.

Request to join the community >>

Meet Us at Upcoming Events

We support continuous education and sponsor a variety of industry events. Meet some of our team members throughout the year.

View upcoming industry events >>