Get Free Technical Support
Our standard customer support hours are 8:00am to 5:00pm Pacific time Monday through Saturday (Emergency on-call support on Sundays). As past operators, we understand how chaotic it can be when something malfunctions after hours or during a busy weekend, so we also offer free emergency support. You can rest assured knowing we are there to help you any time.
Thanksgiving Holiday Hours.
Our offices are closed on Thursday, November 22 and Friday, November 23 in observance of the Thanksgiving holiday. We'll still be monitoring tickets during this time, but response times may be delayed. To support a ticket, simply email support@partycentersoftware.com
Free Software Support Info:
- Unlimited phone and email support
- Emergency support if any major issues occur outside regular business hours
- An online Knowledge Base and Help Center to answer frequently asked questions
Please refer to our status page for the latest news and updates on system performance and outages:
How to Contact Customer Support
- Click the “Get Support” link at the top right of the software when you’re logged in
- Use the online chat function at the bottom right of the software when you’re logged in
- Email support@partycentersoftware.com
- US – Call +1 (916)226-4062
- Visit our Support Website at support.partycentersoftware.com
