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Maintaining a clean facility is one way you can improve overall guest experience.
Especially post-COVID-19, customers want to know that you're doing everything possible to keep them safe and keep your facility clean.
With the number of patrons coming through your FEC on a regular basis, it can be hard to keep up. However, people notice the little things. If you neglect certain aspects of your business, it will deter customers from returning and hurt your new customer potential if the word spreads.
Here are a few practical tips to keep your family entertainment center in tip-top-shape.
Ensure You and Your Staff Maintain Proper Personal Hygiene
As an owner, manager, employee, or customer, there are several things you can do to limit the spread of germs.
Commit to Maintaining a Clean Facility
Here are a few more suggestions to help you keep your facility as clean as possible:
Keeping a facility clean keeps customers happy, keeps them coming back, and spreads the word about how great your facility is.
What did you think of the tips in this article? Let us know in the comments below!
Looking for additional insights on how you can create the best guest experience for your customers? Download our complimentary guide, Serving Customers: Why it Matters & How a Service-First Approach Will Keep Customers Coming Back.