Ebooks & Guides

Customers are your best source of information when you're looking to determine which areas of your business are being well-managed, and where your facility has room for improvement.

Let this resource provide you with inspiration for the types of questions you should ask guests after they visit your FEC, to see where your biggest opportunities for improvement lie!

We love sharing new tips and trends to help those of you in the Family Entertainment Industry shape your party booking strategies and plans for business growth.

In our 2019 Online Party Booking Study, we're thrilled to bring you insights using the data we've gathered from our online booking application over the past year to help you on the path to FEC success.

You've properly prepared in advance for the party at your facility, hosted a fantastic, memorable event for your guests, and now... Phew! It’s over! Now what?

This guide shares common areas of focus that should be attended to after a party has occurred at your family entertainment center so you can ensure each of your parties go off without a hitch from start to finish, and that you're prepared for customers to come back and experience more fun!

Now that you've properly prepared in advance for the parties at your facility, it’s time to put that planning into action!

In Issue #2: "The Party," of our Event Planning Checklist Series, we share common areas of focus that should be attended to during a party at your family entertainment center, and checklist items for each category!

Throwing incredible birthday parties and events at your FEC involves a lot of planning, coordination, and teamwork. But don't worry: Party Center Software to the rescue!  In Issue #1: "The Before," of our Event Planning Checklist series, we share checklists that you can use BEFORE your guests arrive for their special day!

While hosting birthday parties is certainly a steady money-maker for FECs and event facilities, there are so many additional ways to maximize revenue each and every month of the year. In this complimentary guide, we'll share ideas for event opportunities by month, as well as ideas for additional promotions and up-sells.

Serving customers and creating impactful experiences doesn’t just serve the guest: it benefits your employees, you, and your impact on the world. In this guide, we’ll explore ways that you can use a service-first approach to keep your customers returning to your facility time and time again.

As you look for ways to grow while also providing fun and exciting experiences for your customers, you might be wondering: what can I create that's unique and "out of the box"?  In this guide, we share how fantasy football can help you create a great customer experience along with steps you can take to throw an awesome fantasy football draft at your facility.

With so many areas of the business to focus on, it can be challenging to make time for sales and marketing efforts. In this guide, we’ll explore 3 simple ways to improve revenue so you can book more parties at your Family Entertainment Center. 

Knowing who your targeted customers are and how they behave can really make a difference in the number of parties you book each month. To help you shape your party booking strategy, we created the 2018 Online Party Booking Study.