EMV payments processing has now been completely restored.
We have confirmed with payment processors that they are actively working on the issue and a complete resolution. Payments may still be intermittent at this time.
We are still receiving reports that some EMV payment processing is having intermittent issues but functionality has been partially restored.
We are still waiting on complete resolution from payment processors. Some facilities are now reporting being able to correctly process payments for EMV.
We have isolated the issue to EMV payments that are not processing correctly. As of now, options enabled in our software for MOTO should still process credit cards correctly.
We are aware of some customers experiencing issues with payments. We are contacting the payment processors asking for more information and estimated timelines.
The system is now running as expected.
We have found the issue and expect the system to be back to normal in 15 minutes.
We believe we have isolated the issue and expect to have it resolved soon.
We have been made aware that some locations are having problems connecting to our system. We are actively investigating the issues and hope to have it resolved soon.
Thank you for your patience while we investigate.