Webinars

Learn tips and tricks from the best in industry.

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IAAPA Expo 2021: Tips on How to Prepare for the Amusement Industry's Premier Event

Featuring Beth Standlee, TrainerTainment & Josh Adkins, Redemption Plus

In this webinar, we discuss how to prepare for and what to expect at IAAPA Expo 2021 with long-time IAAPA exhibitors, Beth Standlee from TrainerTainment and Josh Adkins from Redemption Plus.

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Webinar 38 - IAAPA - CTA - Email
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Building Your Sales & Marketing Playbook: Technology Solutions & Services to Grow Business

Featuring Devin Hanson, Hownd

As a FEC owner or operator, you know just how important it is to choose the right products and services for your business. In this webinar, we'll go over some of the tools and solutions you need to operate your family entertainment center.

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Webinar 37 - Tech Stack - CTA - Email
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FEC Real Estate: How to Plan, Negotiate, & Achieve Success

Featuring RJ Mohindra and Jack Conlon, FEC Real Estate

Real estate expenses can either help or hinder your ability to grow revenue. In this webinar, you'll learn all about how to navigate the current market, effective negotiation, and so much more from RJ Mohindra, Principal at FEC Real Estate, an industry-leading commercial real estate brokerage firm that services family entertainment centers. 

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Webinar 36 - FEC Real Estate - CTA - Email
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PCS Academy Virtual Launch Party

Featuring Party Center Sofware Team

The PCS Academy is a learning solution for busy FEC and event venue owners, managers, and staff members. With two unique portals, the PCS Academy is a gateway into knowledge that can help you grow your business.

Join us for our Virtual Launch Party to learn more about how to sign up and navigate the PCS Academy.

Register Now
PCS Academy Launch Party - CTA - Email
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Arcade Profitability: Boosting ROI with Redemption Prizes

Featuring Josh Adkins, Account Manager at Redemption Plus

Hosted by Laura Cañellas, Marketing Manager

In this webinar, we'll discuss the value of merchandising with Josh Adkins, Account Manager at Redemption Plus. With over 25 years in business, Redemption Plus is the family entertainment industry's end-to-end provider for everything redemption-related: custom design, merchandising, training, prizes & education!

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Webinar 35 - Redemption - CTA - Email - NEW
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Hosting the Best Parties Ever: From Booking to Execution

Featuring Jenna Boyo, CEO of Planet Lazer Kelowna

Hosted by Laura Cañellas, Marketing Manager

In this webinar, we discuss successful party booking and execution with Jenna Boyo, owner of Planet Lazer Kelowna.

As a business owner with more than a decade of experience running a FEC, Jenna will offer incredible insights on online booking, staff training, creating memorable experiences for guests, and so much more. 

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Webinar 34 - Party Booking - CTA - Email
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Webinar Replay

Is Facebook Really Dead? Social Media Marketing in 2021

Presented by Rebecca Twomey, Director of Customer Success, Sales, & Marketing and Laura Cañellas, Marketing Manager

In this webinar, we highlight how Facebook can help you grow your business. We also cover the different opportunities that exist on other platforms and the core elements of a successful social media marketing campaign.

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Webinar 33 - Facebook - Email - CTA
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Navigating The Legal Landscape of Digital Waivers

Presented by Michael L. Amaro

Hosted by Laura Cañellas

What factors affect the legality of waivers? How do your waivers stand up in court? As a business owner, it’s important to stay informed and know how your rights. In this webinar, you will learn all about waivers from legal expert Michael L. Amaro of Amaro Baldwin LLP.
 
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Webinar 32 - Waivers - Email
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Webinar Replay

Family Entertainment Center Marketing: Reboot & Reconnect

Presented by Andre Lawless, Lawless Marketing

Hosted by Rebecca Twomey

In this webinar, Andre Lawless from Lawless Marketing shares ideas to help you improve marketing at your FEC or event venue.

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Webinar 31 - Family Entertainment Center Marketing CTA - Email
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Webinar Replay

Using Data to Discover Business Opportunities

Presented by Laura Cañellas

Hosted by Megan Hawkins

In this webinar, you'll discover 3 reasons why collecting data is critical. We'll highlight key findings from our 2020 Online Booking Study and provide coaching on how to maximize your marketing, sales, and business decisions.

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Webinar 30 - Using Data to Discover Business Opportunities - Email - CTA
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Creating a Better Experience for Your Target Demographic

Special Guests: Danny Gruening and Russ Van Natta, Creative Works

Hosted by Rebecca Twomey
If your Family Entertainment Center or Event Venue tries to be all things to all people, you'll be special to no one.
 
In this webinar replay, you'll learn from Danny Gruening, VP of Marketing, and Russ Van Natta, VP of Sales at Creative Works, about how you can cater specifically to the interests of your local demographic.
 
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NEW CTA Template - Webinars & Resources for Email (1)-1
Party Center Software

Special Guests: Beth Standlee, TrainerTainment

and Jeremy Hoyum, Urban Air

Hosted by Rebecca Twomey

2020 has certainly been a year of learning! And arguably, the lessons we learned in 2020 are lessons that we will take with us for years and years (or, forever!).

Watch this webinar with industry experts Beth Standlee, CEO of TrainerTainment and Jeremy Hoyum, COO and Franchisee at Urban Air Adventure Parks.

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Webinar 28 - FEC Industry Insights - Featured Image Template - 533 x 324
Party Center Software Logo

Hosted by Party Center Software

The holiday season can be one of the most profitable times of year for family entertainment centers—but only if you're prepared for it.

So the big question is: do you have an effective marketing plan for the holiday season to make sure this opportunity doesn't go to waste?

If you're interested in learning how your FEC Marketing can help you make the most out of the holiday season, this webinar is a must-watch.

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On-Demand Webinar: FEC Marketing Tips for the Holiday Season
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Webinar Replay

Overcoming Negative Self-Talk

Hosted by Party Center Software

When was the last time you checked your head space? You know, those thoughts that pop up telling you things like:

  • "I'm not good enough"
  • "Nothing ever goes right"
  • "I'm tired of doing this"
  • "I never win"
  • "No one ever listens to me"

Negative self-talk, or, head trash, can strike at any moment. It's time to crush those negative thoughts, so you can live a happier, more productive life!

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Overcoming Negative Self-Talk Webinar
Jason Barnaby

Webinar Replay

Fueling the Fire of Your Heart to Burn for You, Your Business, & Your Customers

Special Guest: Jason Barnaby, Firestarters Inc.

Hosted by Rebecca Twomey

Looking for a little motivation? Jason Barnaby, Chief Fire Starter of Firestarters Inc. and our special guest for this on-demand webinar, believes that growth happens when we are "comfortable being uncomfortable." This translates to lots of opportunity to grow for those willing to push through the uncomfortable.

You owe it to yourself, your business, and your customers to use your gifts, talents, and ideas to help mold and shape the new now. Watch this inspirational webinar for the tips and tricks you need to make it happen.

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Fire Starters Webinar
Jim Howell of Perky's Pizza

Webinar Replay

How Food & Beverage Impact Guest Satisfaction at Your FEC

Special Guest: Jim Howell, Perky's Pizza

Hosted by: Rebecca Twomey

In this complimentary on-demand webinar, we discuss how a Food & Beverage operation in your family entertainment center increases guest satisfaction and share insights for helping your business succeed in this department.

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Tabatha Bender

Webinar Replay

Behavioral Marketing: Using Data to
Understand & Connect with Your Audience

Special Guest: Tabatha Bender, Redemption Plus

Hosted by: Rebecca Twomey
As digital marketing becomes increasingly important (especially in today's world), it can be difficult to understand how to implement marketing tactics that convert. The best solution? Take the guesswork out of your marketing strategy and create a data-first approach.
 
In this complimentary, on-demand webinar, we'll share how to build the foundation of a data-first marketing strategy and how to implement corresponding marketing tactics centered around making connections with your audience.

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Ryan McQuillen

Webinar Replay

The Reality of Social
Media with a Spotlight
on Facebook

Special Guest: Ryan McQuillan, What to Post

Hosted by: Rebecca Twomey

Competing in 2020 and beyond compels every business to work in social media. Do you know the basics that will allow you to plan a winning strategy?

In this on-demand webinar, we dive into the basics of what you need to know to work in social media and give you tips for making the Facebook AI work for your brand. Utilizing the information in this webinar will help you to plan and execute a strategy that will change everything about your social media presence.

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Click here to watch our on-demand webinar on Facebook marketing now!
Ryan Gillenwater

Webinar Replay

Unlock the Doors: Tips to Effectively Prepare Your FEC for Re-Opening

Special Guest: Ryan Gillenwater, McGowan Allied Specialty Insurance

Hosted by: Rebecca Twomey

Although your business and daily operations may look different when your doors first open up again, THEY WILL OPEN AGAIN. And you need to be prepared!

In this on-demand webinar, we share tips and helpful insights to help you prepare your FEC for the best success possible when you re-open your facility for business again.

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Click here to watch the on-demand webinar on re-opening business now!
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Webinar Replay

Brave the Storm: Actionable Marketing
Tips to Prepare for a
Successful Comeback

Featuring Special Guest: Adam Russell, Hownd

hosted by: Rebecca Twomey

If you find yourself in a period of less than favorable economic conditions that are significantly affecting your Family Entertainment Center, it can be discouraging. However, there's light at the end of the tunnel!

In this on-demand webinar, we share marketing tips you can put into action now to help you generate immediate revenue, create promotions and improved pricing strategies, increase customer engagement and more!

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Click here to watch the on-demand webinar now!
Beth Standlee, TrainerTainment

Webinar Replay

Insights to Grow Business:
CEO Tips to Increase Your FEC Revenue, Improve Processes, & Nurture Staff 

Featuring Special Guests: Beth Standlee, TrainerTainment and Scott Drummond, Party Center Software

hosted by: Rebecca Twomey
When it comes to running a Family Entertainment Center, it's not cut-and-dry. There is a fine balance between hiring great people (then managing and training them effectively), bringing in revenue, maintaining an amazing customer experience, abiding by safety standards, constantly improving on processes, taking full advantage of technology, and so much more. Is your business running effectively? Do you feel like something is missing?
 
In this on-demand webinar, we bring two CEOs together to talk shop and share tips on how you can grow business in your FEC. 

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Webinar Replay

Collecting Customer Data: How to Make the Shift to Personalization in Marketing

Featuring Special Guest: Adam Russell, Hownd

Hosted by: Rebecca Twomey
Customers crave personalization, and the key to a strong marketing message lays in getting the right message, to the right person, at the right time. In this webinar, we share different ways to collect customer data at your FEC, and how you can use it to drive increased traffic to your facility.
 
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Click here to access the webinar now!
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Webinar Replay

Intentional Planning for the New Year:
A 4-Step Blueprint to Create Your Sales & Marketing Strategy

Featuring Special Guest: Tim Morgan, Giver Marketing 

Hosted by: Rebecca Twomey

Intention planning is key when it comes to achieving success. And, as a busy owner or manager of an FEC, your time is valuable. We want share tools that will help you save time and focus your energy where it really matters. In this webinar, you’ll discover a 4-Step Blueprint that will increase attention and engagement with your business.

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Click here to register for our intentional planning webinar now!
Click here to access the on-demand webinar!

Webinar Replay

5 Ways to Maximize Profitability and Revenue Through Operations 

Featuring Special Guest: Dave Wallace,
Turfway Entertainment Management Group

Hosted by: Rebecca Twomey

Operating a family entertainment center can be very rewarding and profitable. But in today's climate, the many daily challenges and obstacles can threaten the overall brand performance. In this on-demand webinar, you'll learn several strategies and powerful tools you can use to maximize revenue, profitability, and provide long-term sustainability for your Family Entertainment Center.

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Watch our webinar on maximizing revenue at your FEC now!
Kim Wheeler of TrainerTainment

Webinar Replay

Event Preparation: 3 Ways to Increase Business at Your Facility Through the Holiday Season

Featuring Special Guest: Kim Wheeler, TrainerTainment

Hosted by: Rebecca Twomey

The holiday season is quickly approaching—are you prepared to make the most out of it? In this on-demand webinar, you'll learn 3 keys to a profitable (and fun!) holiday season at your event center, and how using that momentum will help you increase business even more in the
new year.

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Click here to watch our webinar on event preparation now!
Adam Melrose

Webinar Replay

The Impact of Atmosphere on the Guest Experience

Featuring Special Guest: Adam Melrose, FEC Music

Hosted by: Rebecca Twomey

Today’s FEC customer is in search of more than just food and games, they’re seeking out total experiences. This on-demand webinar explores what guest experience means and how atmosphere can create
brand-loyal guests who keep coming back for more.

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Click here to watch our webinar on guest experience now!
Frank Price

Webinar Replay

Supercharge Your Party Business

Featuring Special Guest: Frank Price, Birthday University

From raising awareness to designing party packages, there are aspects of your birthday party program that could use an extra boost of energy. With increasing competition in every market and seasonality of business, you need to stay at the top of your game.

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Click here to watch the webinar now!
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Webinar Replay

Finding the Holy Grail of Attraction-Market Fit

Featuring Special Guest: Phil Showler, Amusement Products

Choosing the right attraction is a critical decision in the success of your family fun center. The typical approach is to go to industry events or to go with your gut. We're introducing a better framework that applies product management principles.

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Attraction-Market Fit Webinar Replay
Timothy Morgan

Webinar Replay

5 Kick-ass Offline Marketing Ideas to Attract More Guests

Featuring Special Guest: Timothy Morgan

With new competition popping up at every corner, ringing new guests through your doors is becoming more challenging every day. Discover new approaches to optimizing your offline marketing efforts and integrating it with your online presence.

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Kick-ass offline marketing ideas
Scott Drummond

Webinar Replay

Party Booking Webinar Series Party 1:
How to Convert Website Visitors into More Party Bookings

Featuring Special Guest: Scott Drummond, Party Center Software

In order to book more birthday parties online, you have to learn how to convert website visitors into customers. Explore some of the tips and tricks used by high-performing FEC websites.

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Party Booking Webinar Series - Part 1
Scott Drummond

Webinar Replay

Party Booking Webinar Series Part 2: How to Drive Traffic to Your Website

Featuring Special Guest: Scott Drummond

Hosted by: Yosuke Carter

Now that you know how to convert website visitors into party bookings, it's time to add fuel to the fire. Explore ways to drive targeted website traffic with cutting edge strategies.

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Party Booking Webinar Series Part 2

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