As business owners, it's our top priority to provide customers with an unforgettable experience at our facility.
But sometimes it's hard to motivate our team and even get inspired ourselves, especially when there's so much to do day-to-day.
That's why we compiled some of our favorite quotes on customer experience below to inspire & encourage. Share our graphics on social media (be sure to tag us) and with your team!
10 Inspirational Quotes on Customer Experience
- “A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” - Mahatma Gandhi
- "Customers will never love a company until the employees love it first." - Simon Sinek
- "You may encounter many defeats, but you must not be defeated. In fact, it may be necessary to encounter the defeats, so you can know who you are, what you can rise from, how you can still come out of it." - Maya Angelou, Best Selling Author and Poet
- "Repeat business or behavior can be bribed. Loyalty has to be earned." - Janet Robinson, Former President and CEO of the New York Times Company
- "Customer satisfaction is worthless. Customer loyalty is priceless." - Jeffrey Gitomer, Author and Professional Speaker
- "Go beyond merely communicating to 'connecting' with people." - Jerry Bruckner, Author of The Success Formula for Personal Growth
- "How you think about your customers influences how you respond to them." - Marilyn Suttle, Success Coach
- "Do what you do so well that they will want to see it again and bring their friends." - Walt Disney, Founder of Disney
- "Make the customer the hero of your story." - Ann Handley
- "Be genuine. Be remarkable. Be worth connecting with." - Seth Godin
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